Article by Tim McJunkin
During the spring of May 2015, Shiftgig – New York introduced their first banquet server training, an initiative targeted to improve the skill level of our worker-pool. The two hour training was held at Club 101, an elegant corporate venue located on Park Ave. in midtown Manhattan.
Specialists arrived early, dressed in black bistro serving attire and eager to meet trainer Alex Hary, Maitre D’. The in-depth training provided attendees with a hands-on learning experience, motivation and a desire to work.
The training focused on ten key banquet service practices:
1. Setup & Breakdown of Banquet Event
2. Plate Handling
3. Glass Handling
4. Serving & Bussing
5. Polishing Silverware
6. Napkin Fold Techniques
7. Synchronize Service
8. Dos & Don’ts
9. Handling Chafing Dishes
10. Setting Tables
Before the close of the session, specialists completed a training evaluation on their knowledge of each practice. Revved with enthusiasm, the specialists became ready to implement their new found skills in upcoming shifts. Since the initial training, specialists who have worked banquet events have said that “the training was a great help.”
The banquet server training provides a financial incentive to those who successfully attend. As skill level increases, specialists are granted visibility to other shifts and the opportunity to claim higher paying gigs. Reviews from clients have been stellar, noting professionalism and reliability.
Over the past months, Shiftgig – New York has continuously experienced significant growth within its client base. In order to meet supply and demand, it becomes necessary to recruit aggressively to effectively support clients and to fill their orders. New York’s team is dedicated to finding innovative ways to remain a leading contender in New York City’s competitive hospitality staffing industry.